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System requirements and platforms

Overview

Whisperer has two parts: a native desktop client and a web dashboard. The client ships for macOS (Intel and Apple Silicon) and for Windows (10 version 1809+ or 11, native app). The web dashboard — for session history, the knowledge base, billing, and settings — runs in a regular browser. This page describes the platform requirements, the permissions for each OS, and the network conditions for real-time operation.

When to use it

Check this page before installing to make sure your computer and network are a good fit, and to understand which permissions you'll need to grant on your OS and why.

Step-by-step

Check the requirements in order:

  1. Platform. Both desktop OSes are supported:
    • macOS on Intel or Apple Silicon. Installation — see Installing the macOS client.
    • Windows 10 version 1809+ (build 10.0.17763) or Windows 11. You also need the WebView2 Runtime (built into Windows 11; on Windows 10 it's installed separately, but the installer will add it automatically). Installation — see Installing the Windows client.
  2. Permissions — depend on the OS:
    • macOS asks for three accesses: Microphone (your voice, the [Me] label), Screen Recording (system audio — the other person's voice, the [Them] label — and screenshots; without it the other person isn't heard), and Accessibility (global hotkeys). See macOS permissions.
    • Windows requires user action only for the microphone (Settings → Privacy & Security → Microphone). The other person's system audio is captured automatically and requires no permission; screenshots and hotkeys also work without permissions. Hiding the window from screen capture (no-logs/stealth) requires Windows 10 version 2004+ (build 19041). See Windows permissions.
  3. Internet. Transcription and answers work in real time over a WebSocket connection, so you need stable internet access throughout the session.
  4. Web dashboard. Opens in a browser — no separate installation required.
  5. Video service. Any will do: Zoom, Google Meet, Microsoft Teams, Telegram, Discord, and others. Whisperer works as an overlay on top of the app — no separate integration needed.

Screenshots

📸 [Screenshot: macOS — System Settings → Privacy & Security with the three permissions]

📸 [Screenshot: Windows — Settings → Privacy & Security → Microphone with the toggle on]

📸 [Screenshot: the client's permissions wizard on first launch]

Common mistakes

  • Confusing permissions between the OSes. On macOS the other person's voice requires the "Screen Recording" permission; on Windows it's captured automatically with no permission — you only need the microphone. Don't look for a "Screen Recording" equivalent on Windows.
  • macOS: "Screen Recording" not granted. The microphone without screen recording gives only your voice — the other person won't be heard.
  • Windows: wrong default output device. Loopback only takes audio from the default output device — if the call isn't playing through it, the other person won't be captured. See Windows permissions.
  • Windows too old. The client doesn't run before version 1809; the stealth/no-logs feature requires Windows 10 2004+ (build 19041).
  • Unstable network. Because transcription is streaming (real-time over WebSocket), dropped connections interrupt recognition. Weak Wi-Fi is a common cause of gaps in the transcript.

Best practices

  • On macOS, grant all three permissions at once on first launch — the permissions wizard will guide you to System Settings → Privacy & Security. On Windows, granting microphone access once is enough.
  • For important meetings, use a wired connection or stable Wi-Fi: the realtime channel is sensitive to network quality.
  • Keep the web dashboard open in your browser so you can quickly review history and the mind map right after a call.

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