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Registration and e-mail confirmation

Overview

A Whisperer account is a single login for both the web dashboard and the macOS client. Registration takes less than a minute: you enter your name, e-mail, and password, pass the captcha, and confirm your address with a six-digit code from the e-mail. Without e-mail confirmation, you can't sign in — this protects you from someone registering on your address and from account enumeration.

This page walks through the full path: creating an account, entering the confirmation code, resending the code, and resetting your password. Registration is free and immediately gives you the Free plan with 60 minutes per month — a paid subscription is only needed for the product's core (sessions, knowledge base, advanced modes).

When to use

  • You're opening Whisperer for the first time and don't have an account yet.
  • You received an e-mail with a code but didn't reach the confirmation screen.
  • The code expired or you ran out of attempts — you need a new one.
  • You forgot your password and want to regain access via the link in the e-mail.

Step-by-step

Creating an account

  1. Open the registration page in the web dashboard.
  2. Enter your name, e-mail, and password. The password must be at least 8 characters.
  3. Pass the captcha check (Yandex SmartCaptcha) — it's enabled on the sign-in and registration forms.
  4. Click the register button. If the data is valid, the account is created and an e-mail with a confirmation code is sent to the address you provided.

Confirming your e-mail

  1. Open the e-mail from Whisperer and find the 6-digit code.
  2. Enter the code on the confirmation screen. The code is valid for 5 minutes (TTL) and allows up to 3 incorrect attempts.
  3. After a correct entry, your e-mail is considered confirmed and you can sign in.

Resending the code

  1. If the code didn't arrive or expired, click "Resend code." The button has a cooldown of about 60 seconds between sends — wait until the counter resets.
  2. A new code replaces the previous one: enter exactly the code from the latest e-mail.

Resetting your password

  1. On the sign-in page, select "Forgot password."
  2. Enter your e-mail. For privacy reasons the system always responds with success (200), without revealing whether the address is registered — so check your inbox even if you're unsure of the address.
  3. Follow the one-time link from the e-mail. The link is valid for 24 hours and works once.
  4. Set a new password (same requirements — at least 8 characters). After changing the password, all previously issued tokens are revoked: you'll need to sign in again on other devices.

Screenshots

📸 [Screenshot: registration form with name/e-mail/password fields and the captcha widget]

📸 [Screenshot: 6-digit confirmation code entry screen with a timer and a resend button]

📸 [Screenshot: e-mail with the confirmation code in the inbox]

📸 [Screenshot: password reset form by e-mail]

Common mistakes

  • Code didn't arrive. Check your "Spam" folder and that the address is correct. Wait a minute and click "Resend" — there's a cooldown of ~60 seconds between sends, so clicking again too early does nothing.
  • Code expired. A code lives for 5 minutes. If you didn't make it in time, request a new one and enter it right away. The old code is then invalid.
  • Out of attempts. Up to 3 incorrect entries are allowed. After that, request a new code — the new one again gets 3 attempts.
  • Invalid captcha. The captcha expires over time and when the form is reloaded. If the widget shows an error, refresh the check (or reload the page) and complete it again right before submitting the form.
  • Password shorter than 8 characters. The form won't accept a shorter password — make it longer.
  • Trying to sign in before confirming your e-mail. Sign-in is blocked until the address is confirmed. Enter the code from the e-mail first.

Best practices

  • Register with a working mailbox you can access — codes, recovery links, and service notifications go there.
  • Enter the confirmation code as soon as you get the e-mail, without delay: the code's lifetime window is only 5 minutes.
  • Use a strong, unique password (noticeably longer than the 8-character minimum) and a password manager.
  • If you requested several codes in a row, rely only on the latest e-mail — the last issued code is the valid one.
  • After resetting your password, re-authorize the macOS client: changing the password logs out all devices.

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